Connacht Clan

Official Supporters Club of Connacht Rugby

Connacht Clan BLACK MURTY RABBITTS

Potential Presale Gripe!

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9 years 11 months ago #43868 by Magpie
Replied by Magpie on topic Potential Presale Gripe!

beatthedeck wrote: How many people actually got tickets already ? They can't really cancel the tickets if it's their mistake and they go on sale tomorrow so as far as we know we're grand :unsure:


I got my around 11 pm yesterday, tickets were numbered, it was close to 50 sold at that point.

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9 years 11 months ago #43867 by ConnachtCows
Replied by ConnachtCows on topic Potential Presale Gripe!
My brother is a Leinster season ticket holders.
Their semi final tickets went on sale yesterday, and I'm fairly certain that he said his ticket cost €20

@ConnachtCows - Always looking for new followers :)

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9 years 11 months ago - 9 years 11 months ago #43864 by pinky
Replied by pinky on topic Potential Presale Gripe!
I don't mind either way but in fairness they should confirm what the story is ...
There is an update on the website but it doesn't mention that situation.
www.connachtrugby.ie/guinness-pro12-semi...mation/#ConnachtNews
Is it also a bit odd that they haven't confirmed ticket prices?
I would assume the €25 price we got is a bit too good to be true, considering H Cup pool games used to be €30.
Last edit: 9 years 11 months ago by pinky.

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9 years 11 months ago #43863 by beatthedeck
Replied by beatthedeck on topic Potential Presale Gripe!
How many people actually got tickets already ? They can't really cancel the tickets if it's their mistake and they go on sale tomorrow so as far as we know we're grand :unsure:
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9 years 11 months ago #43860 by Megatron
Replied by Megatron on topic Potential Presale Gripe!

pinky wrote: Didn't see Evil_g's post before my last one. Cheers. I can indeed see the tickets now and have saved them.
I wonder will they just honour them so.
I've already emailed tickets.ie saying there is no record of the ticket, must get on to them again.


Can confirm you bought 2 tickets, with only minimal help.
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9 years 11 months ago - 9 years 11 months ago #43857 by Shelflife
Replied by Shelflife on topic Potential Presale Gripe!
Information has been updated and the tickets sold early are valid and will be honoured.


Edited to avoid any confusion .

Courage is knowing what lies on the other side and still opening the door.

Connacht Clan– Sales and Sponsorship
Email: peterg@connachtclan.com
Last edit: 9 years 11 months ago by Shelflife.
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9 years 11 months ago #43853 by pinky
Replied by pinky on topic Potential Presale Gripe!
Didn't see Evil_g's post before my last one. Cheers. I can indeed see the tickets now and have saved them.
I wonder will they just honour them so.
I've already emailed tickets.ie saying there is no record of the ticket, must get on to them again.

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9 years 11 months ago #43849 by Try Harder
Replied by Try Harder on topic Potential Presale Gripe!
Cheers Evil, i've printed mine now too, just in case they pull them and start again!

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9 years 11 months ago #43847 by pinky
Replied by pinky on topic Potential Presale Gripe!
I got no email. But my account is showing a €50 transaction pending from tickets.ie
The ST portal doesn't show any record of the purchase, and if I'm perfectly honest neither does my brain :)

My guess would be they turned it on for a few minutes to do a live test to make sure all was ready for Monday and they weren't expecting everyone to pile in.
They'd want to drop us a mail one way or the other to let us know the story.

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9 years 11 months ago #43844 by Evil_g
Replied by Evil_g on topic Potential Presale Gripe!

merchantdon wrote: I got two, didn't get an email, not sure about the money, have some pending transactions but can't see the details...but I did download the ticket and have them in PDF

There odd in that they say connacht vs TBC. But the date and time is all correct on it.


Aha. I didn't notice any option to print them yesterday (because I was half cut) but when you (1) log back in to cbirfu.seasontickets.ie/renewals , (2) click "my tickets", and (3) click your season ticket, then you should see your "special purchase" with an option to print at home.
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9 years 11 months ago #43842 by merchantdon
Replied by merchantdon on topic Potential Presale Gripe!
I got two, didn't get an email, not sure about the money, have some pending transactions but can't see the details...but I did download the ticket and have them in PDF

There odd in that they say connacht vs TBC. But the date and time is all correct on it.
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9 years 11 months ago #43841 by Sol_ie
Replied by Sol_ie on topic Potential Presale Gripe!
Same boat as yerself evil g.

Committee Member
Treasurer
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9 years 11 months ago #43840 by Evil_g
Replied by Evil_g on topic Potential Presale Gripe!
So I bought two tickets during the glitch yesterday, but I didn't get any confirmation email, and the money hasn't been taken from my account.

Have others received confirmation emails?

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9 years 11 months ago #43838 by green13
Replied by green13 on topic Potential Presale Gripe!
I'm guessing you won't be the only one! There'll be a queue. If it's any consolation I'm thinking that someone in tickets.ie copped what was happening and the portal has been closed. I was able to log on and buy 2 tickets, when I went back on after reading Try Harders post to see if I could add 2 junior tickets, the link was still there under special purchases but said I had purchased my quota. Link was gone and replaced with 'no fixtures available' about 30mins after that.
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9 years 11 months ago #43837 by mikey
Replied by mikey on topic Potential Presale Gripe!

green13 wrote:

mikey wrote:

mikey wrote:

cormac wrote:

mikey wrote: Lads,I don't know WTF is going on,but I've tried to open Special Purchase and up comes my 3 season ( mine and 2 teens) tickets,all renewed.No way can I buy tickets...have been driven demented over past hour....


When you get that far, then click on the Season Ticket link.
That should give you the option to buy 2 semifinal tix on that ST.

The way things are going I'm close to firing by phone out the window !


Did you have any success with it Mikey?

None....spent my break ( on night shift until 0800hrs) like an anti-christ....will just have to go in fist thing Monday morning to Eoin in the Sportsgrounds!

Going to the Sportsgrounds is a bit like Mass:You stay until the players are off the pitch and never leave early!

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9 years 11 months ago #43836 by green13
Replied by green13 on topic Potential Presale Gripe!

mikey wrote:

mikey wrote:

cormac wrote:

mikey wrote: Lads,I don't know WTF is going on,but I've tried to open Special Purchase and up comes my 3 season ( mine and 2 teens) tickets,all renewed.No way can I buy tickets...have been driven demented over past hour....


When you get that far, then click on the Season Ticket link.
That should give you the option to buy 2 semifinal tix on that ST.

The way things are going I'm close to firing by phone out the window !


Did you have any success with it Mikey?

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