Potential Presale Gripe!

ConnachtCows wrote: I got my ticket on Saturday, but those of you trying to hit the site, can you not buy them from the branch by calling them?

Don't bother trying to phone, I just spoke to someone, she said they're not doing phone sales as they can only process 1 order at a time and 'the queue is out the door here'. She gave me the tickets.ie no. 399977 but good luck getting any sort of answer from that lot, I've been trying them since 9am. She said someone is working on the sales portal to try to get it up and running asap.
Looks like the best bet for anyone who's in Galway and has the time is to get down to the Sportsground and get into that queue!

biffo77 wrote:

Shelflife wrote: We just got clarification that the tickets that were sold early are valid and will be honoured.

as they took the cash, from a legal point of view, they had no grounds to cancel the tickets, as they were purchased correctly, and not using any hacks or tricks. Contract with them was complete when the system debited our accounts.

It wouldn't be worth the legal trouble, or the bad press, to attempt otherwise.

anyhows, the site is still down for me, but I'm sorted.

Well they sold me a ticket to attend Connacht v TBC. They could always have set up an eagles game on the back pitch for the fifty or so of us.

biffo77 wrote:

Shelflife wrote: We just got clarification that the tickets that were sold early are valid and will be honoured.

as they took the cash, from a legal point of view, they had no grounds to cancel the tickets, as they were purchased correctly, and not using any hacks or tricks. Contract with them was complete when the system debited our accounts.

It wouldn't be worth the legal trouble, or the bad press, to attempt otherwise.

anyhows, the site is still down for me, but I'm sorted.

Still down for me too, I'm sorted for adult tickets thankfully, just trying to get 2 juniors.

Diom, exact same thing happened me. Money gone from my account too. on to tickets.ie support as I type we'll see what comes out of it.

Diom wrote: Yeah site still down. I got as far as clicking "purchase" one time, but no confirmation number or email so not sure I managed to actually get them. Flip sake, we are probably talking about 1000 concurrent hits to the application... they must be running on some pretty cruddy servers.

Anyways anyone who does have them should probably stay off the tickets.ie site. Those 5 people who have managed to purchase could make all the difference.

I didn't get any email but that is not unusual. I did get a reference number though, even seat numbers..... So I would not be too confident about your transaction if you did not get any reference number.
They must be dodgy servers alright. It's not as if we are lining up for Garth Brooks tickets.

What a season this is. The amazing league campaign, the European run, awards a plenty, and now we're crashing ticketing websites. Exciting times to be a Connacht supporter.

Okay lads,tickets.ie seems to have imploaded....I gave up after an hour trying.I am presently in line at the Sportsgrounds past 30 mins with 50 ahead of me and as many behind me...Eoin at desk probably heading for a melt down too...go easy on him.

Clan tickets not available on site!

This is crazy!

Fuming!

Podge57 wrote: Clan tickets not available on site!

This is crazy!

Fuming!

I'm fuming too! Just told Clan sold out by staff here !!

Yeah, Clan sold out. Had to get tickets for College Road end.

Yeah Clan terrace is not an option now. Just got two for main stand

Flying home for this one and have tickets for the final also.....there better be some left come Wednesday!!!